Waiving Fees
The company believes that we waive fees for no reason, you and I both know that's not true. If you find that it's necessary to waive a fee, comment the file with the reason.
Better yet, get a CSM to authorize it and then comment the file.
The company has started issuing discipline for waiving fees.
You are never too busy, the line is never too long, and there is no reason to jeopardize your job over waiving a fee.
Please work in a healthy, safe manner at all times.
Better yet, get a CSM to authorize it and then comment the file.
The company has started issuing discipline for waiving fees.
You are never too busy, the line is never too long, and there is no reason to jeopardize your job over waiving a fee.
Please work in a healthy, safe manner at all times.